Privacy policy and statement on the protection of personal data

The controller of personal data, as defined by the EU General Data Protection Regulation (GDPR) and the applicable law governing the protection of personal data, is:

Gibon doo ( online store)
Plemljeva 8,
1210 Ljubljana-Šentvid

Tel:  +386 (0)40 850 457

Gibon d.o.o., operator of the portal, undertakes to store and process all acquired personal data in accordance with the GDPR and applicable Slovenian legislation (Act on the Protection of Personal Data).

Obtaining personal data

We obtain personal data in the following ways:

  • when ordering products in the online store;
  • when registering a user account;
  • during telephone communication with the client;
  • during personal communication with the client;
  • when communicating by e-mail with the customer;


What data do we collect?

For the purposes of providing services, the company Gibon doo ( online store)
collects, processes and stores the following data:

  • name and surname,
  • address and place of residence,
  • e-mail address,
  • Username,
  • password in encrypted form,
  • phone number,
  • other data that you voluntarily enter as a user in the form on the website.

The contact information that you provide to us when filling out or We need the order/inquiry/application/registration to process your order and to communicate with you. If you do not provide us with the specified contact information, we will not be able to process your order. The company Gibon doo is not responsible for the accuracy of the data you enter as a user of our website.

Purpose of collection and processing of personal data

Online store order:
We use personal data to process your order. We use the data to issue the invoice and process the delivery. We will not use the entered data in the future without your express consent.

User account:
In the user account, we store personal data for which we have obtained the prior consent of the users. Users can change and delete personal data at any time.

E-mail communication:
We use personal data to process your e-mail contact. We will not use your personal data in the future without your express consent.


Transmission of personal data

We disclose personal information to law enforcement and other government authorities to the extent required by law or necessary to prevent, detect or prosecute crimes and fraud.

We undertake that under no circumstances will we forward your data to unauthorized persons or other persons for advertising purposes.

Your rights

In accordance with the provisions of the EU General Data Protection Regulation (GDPR), you have the following rights:

  • - accessing and copying your personal data.
  • - to supplement or correct your personal data, if these are incomplete or inaccurate.
  • - until the deletion of your personal data, especially if they are no longer necessary for the purposes for which they were collected, or were processed illegally or were processed based on your consent, you have revoked your consent and there is no other legal basis for their processing.
  • - until the transfer of personal data to another controller, when this is technically feasible.
  • - to limit the processing of your personal data, especially if you dispute their accuracy - namely for a period that allows us to verify the accuracy of your personal data; if the processing is illegal, you object to the deletion of personal data; if the data retention period has expired and you need it to assert legal claims.
  • - you can revoke the given consents for information at any time.

When exercising all your rights or obtaining additional information, please contact our authorized person for data protection, who is available at the e-mail address: . We will process and respond to your application in accordance with the GDPR.

If you believe that your rights or regulations on the protection of personal data have been violated, you can complain to the competent state authority: Information Commissioner of the Republic of Slovenia (Zaloška 59, 1000 Ljubljana, telephone: 01 230 97 30, fax: 01 230 97 78, e-mail: ).

Personal data retention period

If we have your express consent for a specific processing purpose, the retention period is: until cancellation.

Legal processing from Article 6b of the GDPR - processing is necessary for the implementation of the contract (retention period: 10 years), or for the implementation of measures at the request of such an individual before the conclusion of the contract (retention period: 5 years).